Information

Shipping & Returns

UK Shipping

Free standard UK shipping on all orders over £100. Orders under £100 ship for a flat rate of £4.95. Standard UK delivery takes 2–4 working days from dispatch. Orders placed before 1pm GMT on a working day are typically dispatched the same day.

International Shipping

We ship to most countries worldwide. International rates and estimated delivery times are calculated at checkout based on destination. Please note: import duties and taxes may apply depending on your country and are the responsibility of the customer.

Returns

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and returned with all original tags and packaging intact. To start a return, contact us at studio@projectfreedom.co.uk with your order number.

Refunds

Once your return is received and inspected, we'll process your refund to the original payment method within 5–10 working days. Original shipping costs are non-refundable unless the return is due to our error.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, contact us within 48 hours of delivery and we'll arrange a free return and replacement or full refund.